At ScubaTech BD, we understand that plans may change. Our refund and cancellation policy is designed to be fair for both customers and our instructors.
1. Booking & Advance Payment
We require an advance payment of 30%–50% of the total cost to confirm a booking.
Bookings can be made on the website, or by phone, or in person.
2. Customer Cancellation
Full refund if cancellation is made at least 2 days (48 hours) before the scheduled dive or activity.
No refund if cancellation is made less than 48 hours before the activity.
For no-shows (without notice), no refund will be issued.
3. Weather or Safety Cancellations
If an activity is cancelled due to bad weather, sea conditions, or safety concerns:
You may choose between a full refund or a reschedule to another available date.
4. Refund Process
Refunds will be made using the same payment method used for booking (bKash, Nagad, or Rocket).
Please allow 3–5 business days for processing.
5. Course Enrollment
Course registration fees are non-refundable after the course starts, except in case of medical emergencies (proof required).
Missed classes may be rescheduled at the instructor’s discretion.
6. Contact for Refunds
To request a refund or reschedule, please contact:
📧 contact@scubatechbd.com
📞 +8801318-374003
7. Policy Updates
ScubaTech BD reserves the right to update this policy at any time. Any changes will be reflected on our website.